How we use your information

Who we are

KPS Surveying Ltd, trading as Safer Home Surveys, is the controller of personal information you send us. Company number 16022347. Registered office: 40 Rodney Street, Liverpool L1 9AA. Contact: kyle@kps-surveying.co.uk.

What we collect

When you contact us we receive the details you choose to send, such as your name, organisation, email address, phone number, property postcode and the content of your message. The enquiry form on this site does not store anything itself; it prepares an email in your own email app, which you then send to us.

How we use it

We use your information to reply to your enquiry, provide a quotation and, if you instruct us, to carry out and report on the survey. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries.

Sharing

We don’t sell your information. We only share it where needed to provide our services (for example with the landlord or organisation that instructed us), where you have agreed, or where the law requires it.

How long we keep it

We keep enquiries only as long as needed to deal with them, and survey records for as long as is reasonably necessary for professional, insurance and legal purposes.

Cookies and tracking

This site does not use advertising or analytics cookies set by us. Our hosting provider may keep standard server logs for security and reliability.

Your rights

You can ask to access, correct or delete your information, or object to how we use it, by emailing us. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk.

Last updated: November 2026.