Safer Home Surveys
Row of Victorian terraced houses in Liverpool at dusk

For landlords & letting agents

Damp and mould surveys for landlords

Independent evidence before you spend money on repairs — and a clear record of what you found and what you did about it.

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Who this is for

  • Private landlords dealing with a tenant report of damp or mould
  • Letting and managing agents who need an independent view for a landlord client
  • Housing associations and councils needing responsive investigations — see Awaab’s Law
  • Portfolio landlords wanting a consistent approach across several homes

Why get an independent survey

When a tenant reports damp or mould, the quickest-looking fix is not always the right one. A contractor who sells treatments may recommend the treatment. An independent survey tells you what is actually causing the problem, so you spend money on the work that will solve it.

It also gives you a dated record — photographs, readings, findings and recommendations — which helps with tenant communication, complaints and any later dispute.

Survey report with photographs, clipboard, moisture meter and tape measure on a desk
Findings are recorded with photographs and readings so you have a clear audit trail.

Your obligations, briefly

Social landlords in England must meet the timescales in Awaab’s Law for damp and mould that presents a significant risk of harm, and for emergency hazards.

All landlords in England have repairing obligations, and councils can assess rented homes using the Housing Health and Safety Rating System (HHSRS), in which damp and mould growth is one of the hazards considered.

This is general information, not legal advice. Take your own legal advice on your obligations.

What you receive

  • A clear diagnosis of the likely cause or causes
  • The risk to the people living in the home
  • Prioritised recommendations you can hand to a contractor
  • Where needed, an HHSRS assessment alongside the damp findings
  • Where helpful, a schedule of works compiled from the recommended repairs, including NHF SOR codes

Schedules of works and NHF SOR codes

Recommended repairs and remedies from the survey can be compiled into a schedule of works, including NHF SOR codes, to assist with the internal planning of works. NHF SOR codes are the National Housing Federation Schedule of Rates codes that many social landlords and their contractors use to describe, order and price responsive and planned repairs, which can make it easier to plan and order the work.

Related services

Damp and mould surveysFind the real cause of dampMould surveysCondensation and black mouldHHSRS assessmentsHazard assessments in EnglandAwaab’s LawInvestigations for social landlords

Need an independent view?

Single properties or a programme across a portfolio. Tell us what you need and we’ll reply by email.

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